Last Updated: August 12, 2025
Your privacy is important to us. This Privacy Policy (“Policy”) describes how Revampd Inc. (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our services, including our website (revampd.ai), mobile or web applications, AI-powered calling and appointment setting services, compliance tracking tools, lead management platform, and any other products or services that link to or reference this Policy (collectively, the “Services”).
By accessing or using the Services, you agree to the terms of this Policy. If you do not agree with this Policy, you must not use the Services.
We may update this Policy at any time. If we make material changes, we will notify you by posting an updated Policy on this page and/or by email. Changes take effect immediately upon posting unless otherwise stated. Your continued use of the Services after an update constitutes your acceptance of the updated Policy.

1. Scope and Applicability

This Policy applies to all visitors, users, and others who access or use the Services (“you,” “your,” or “user”). It covers:

• Information you provide to us directly

• Information we collect automatically

• Information we receive from third parties

We will only collect and process personal information where we have a lawful basis, including:

• Consent (where you have agreed)

• Contract (where processing is necessary to perform our agreement with you)

• Legitimate interests (such as improving our Services)

• Legal obligations (where required by law)

2. Information We Collect

a. Information You Provide to Us

• Account Information: Name, email, phone number, organization, password, profile data.

• Customer Content: Any information you provide during calls, via form submissions, through uploaded documents, or in AI interactions (including transcripts and call recordings).

• Payment Information: Payment card details, billing address, and related transaction data.

• Communication Information: Messages, emails, and support requests sent to us.

• Other Information: Any additional data you choose to share.

b. Information We Collect Automatically

• Usage Data: IP address, device identifiers, browser type, pages visited, and interaction history.

• Device Information: Operating system, browser version, and hardware data.

• Call Recordings & Transcripts: Unless disabled by you, all inbound and outbound calls through our platform may be recorded, transcribed, and analyzed using AI for service delivery, quality assurance, compliance, and improvement.

• Cookies and Tracking: We use cookies, beacons, and similar technologies for analytics and performance.

c. Information We Receive from Third Parties

• Lead data from your integrated CRM or advertising platforms

• Caller ID and phone carrier information

• Publicly available or purchased business data

3. TCPA Consent for Calls and SMS

By providing your phone number to us (or to one of our customers using the Services), you agree to receive calls and text messages, including those made using an automated telephone dialing system or prerecorded voice, for purposes related to the Services. Message and data rates may apply. You may opt out at any time by following the instructions provided in our messages or by contacting us at support@revampd.ai.
If you are a customer of one of our clients, their privacy and TCPA policies also apply.

4. How We Use Your Information

We use your information to:

• Provide and improve the Services

• Call, message, or email you about your account or related services

• Verify identity and prevent fraud

• Record and analyze calls for compliance, quality, and training

• Comply with legal obligations

• Personalize and improve the user experience

• Process payments

• Enforce our agreements and policies

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers (hosting, payment processing, call analytics, transcription services)

• Business Transfers (if we merge, sell assets, or are acquired)

• Legal Authorities (if required by law or to protect rights/safety)

• With Your Consent (where you explicitly authorize sharing)

6. Data Retention

We retain your personal information while your account is active or as needed to provide the Services. Call recordings and transcripts may be stored for compliance and training purposes, but you may request deletion unless retention is required by law.

7. Security Measures

We take reasonable technical and organizational measures to protect your information, including encryption, access controls, and secure storage. No system is 100% secure, and we cannot guarantee absolute protection.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data

• Request correction or deletion

• Object to processing

• Opt out of marketing communications

• Request a copy of your data in portable format

You can exercise your rights by contacting support@revampd.ai.

9. Children’s Privacy

The Services are not intended for individuals under the age of 16. We do not knowingly collect information from children.

10. International Data Transfers

Your information may be processed and stored outside your state or country. By using our Services, you consent to such transfers.

11. Contact Us

Revampd Inc.
744 High St
West Palm Beach, FL 33405
Email: support@revampd.ai